Can I return or exchange an item?

Any item can be returned and refunded or exchanged if it is returned within 14 days from the date you receive your parcel. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange unless the product is deemed faulty.

To be eligible for a return/refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To be able to return your product, you must provide proof of purchase, such as a confirmation email or order number.

Shipping costs & return postage costs are the responsibility of the customer and are non-refundable.